Questions we get

Yes, most jobs start that way. Send us the maker and model, or a link, before you order. We check the hole count, the connections and the parts list, so a surprise shows up before install day.

Keep the box and the receipt until we've test-fit it. If the fixture doesn't suit your sink, counter or valves, return it unused and we'll tell you what would.

Not if we can help it. We tape every spot a tool touches, tighten by hand first, and finish with a wrapped wrench. Black coatings chip at contact points, so that's where we slow down.

We install what you choose. If you want a second opinion on a model, ask before you order.

The maker and model, a photo of the space under the sink or the wall, and which room it's in. We reply with questions and a written quote before any work starts.

Clear the cabinet under the sink, or the floor around the tub. Put the fixture, its box and any extra parts where we can find them. Tell us where the shutoff valves are if you know.

A faucet swap is usually part of a morning. A shower valve or a tub filler takes longer and sometimes means opening a wall. We give you a window once we've seen photos of the space.

Rules differ by township. Swapping one faucet for another rarely does. Moving a supply or drain line, or adding a fixture, often does. We'll tell you which side your job falls on.

Yes, it's most of what we do. Send your association's contractor rules (work hours, elevator, insurance certificate) and we'll plan around them.

No. We're a scheduled install shop. If water is running where it shouldn't, close the valve under the sink or the main shutoff, then call a plumber who answers after hours.

The registration and insurance we carry are listed in the footer and on the About page. We send a certificate of insurance to your association or designer on request.